Testimonials For Blackmoor Fruit Nursery
I ordered asparagus crowns months ago for April delivery; then, a week before they were due, I realised that you could also supply kiwi plants (which I had been unable to find locally). I rang to ask if it was too late to add one to my asparagus order. The very helpful person I spoke to said that if I made a new order the items could be sent together and the cheaper carriage fee refunded. I must say, I wasn't confident that this would work smoothly, but everything arrived in one package on the day the asparagus was due, beautifully and securely packed, and the refund for the carriage fee was in my account shortly thereafter. All the plants arrived in good condition: lovely, plump asparagus roots and fresh new growth on the kiwi. They are all now planted and I look forward to enjoying them for many years to come. I have to say, it is rare, and a delight, to find such all-round efficient service these days. From calmly dealing with what was probably a nuisance request, to keeping me fully updated on the progress of the delivery, to the speed of processing the refund, I cannot fault your professionalism, and I shall be recommending Blackmoor Nurseries to all my gardening friends.
Pat Ready
I have purchased numerous fruit trees and bushes from Blackmoor over the years and have always been absolutely delighted both with the fantastic quality and value of their plants. Transport and packaging is excellent and plants always arrive in perfect condition. Their website is superb and very user friendly. Customer service and communication is first class. What more can I say. Thanks Blackmoor.Edna B
I am so impressed with your nursery. My apricot tree etc. arrived today and I only ordered it yesterday. It was really well packaged. Last but not least I am very happy with the quality of the tree and raspberry plant. If I had a personal prize for online business of the year, you would win it. Thank you very much.Jean, happy customer
First class company. Products are of a excellent standard. Packaging cannot be faulted and the delivery is fast. Slightly more expensive compared to other suppliers, but value for the extra cost is certainly worth it. I have used this company for several years now, and have never been disappointed with the quality of the goods or the service I have received. Their range of fruits is vast, and there is not much they cannot supply. Customer service also cannot be faulted with a fast response to any inquiry. Growers, do yourself a favor and try Blackmoor, you won't be disappointed. I certainly recommend them.Dave
We purchased some blackcurrant and blueberry bushes and were absolutely delighted both with the quality of your customer service and the fantastic quality and value of the plants. They were in perfect condition and are flourishing in the garden. We would highly recommend your company and products and will certainly do business with you again. Thank you.Dianne
I wanted to write to you to let you know how pleased I am with three fruit plants I ordered from you in April. I order many things online, but had never ordered any plants. At the same time I ordered from you I ordered from another online nursery and had such a different experience. You took the order and dealt with it in a professional manner, you provided an expected delivery date and you adhered to it. Which was wonderful. The courier you used to transport the plants was very good and they arrived in perfect condition (again very different from my other experience). I followed your instructions on planting and despite the exceptionally hot weather, they have thrived. I would not hesitate to a)recommend you and b) to use you again. I hope the COVID 19 pandemic has not impacted you negatively and that you may in fact grow your business.Alison
I feel the need to comment on the excellent service i have recieved from Blackmoors. Amendments to my order that requested were sorted out efficiently and without fuss before shipment. I was informed at every stage or my order and the Blueberry bushes and Asparagus crowns arrived yesterday well packaged nice and healthy plants via a two hour delivery slot....what more can you ask? Thank you, you run a company how it should be run and I will certainly recommend you to others.Best regards Paul W
I have had many orders now from Blackmoor and they seem to be like a machine. Everything is just as good as the previous orders. Their website is superb and very user friendly. Customer service is first class if you have any questions. Plants are always terrific, very strong and very healthy and always perform so much better than anything else I have tried in the past. This is the only Nursery that you should be buying fruit plants from. They know what they are doing.Richard
My order arrived as promised via your carrier. I would like to take this opportunity to pass on my views. I found you on the internet by way of your excellent website which is informative and easy to use. I placed this order which has now arrived by carrier at the time stated, in time for me to soak the tree and then plant it in its prepared site. I am impressed by your efficient service and the quality of the tree that I have bought from you. The instructions that came with it were clear and comprehensive. It has been a thoroughly professional exercise for which I congratulate you.John Parkes
I have just received the fruit plants I ordered and I must say that they are some of the best plants I have ever received.very impressed.i will definitely use you again and recommend you.it is so refreshing to get beautiful plants instead of the twigs that I have had off certain other places. Thanks very much.Greg
A great experience! Ordering is easy from the website, any queries are answered fully on the Chatline by a knowledgeable member of staff, but most of the info appears on the site anyway. Easter delayed our particular delivery, but once we were informed the parcel was on it's way, it arrived within two days. All the trees, bushes and canes were in an excellent condition - I had been concerned they might be knocked about a bit, perhaps lost their buds or have squashed roots, but they were all still perfect, damp and very healthy. They were sent with full planting and care information - summary notes plus a more detailed book, and we got them all in before nightfall. An excellent service from start to finish, can't fault Blackmoor anywhere along the way. We'll definitely be shopping there again.Mark
I ordered 4 bare root cordon trees, two Pears and two Apples, from you on Friday January 26th, they arrived here in Dublin on February 5th (five working days later) which I thought was very good and prompt service. I had one email question about delivery which was answered almost at once, again very impressed. The trees were well packed and all very strong plants with excellent root systems. I couldn't have been happier. They were all given a good soak and planted later the same day, so from now on the rest is up to me.ThanksRai Uhlemann
Thank you very much for the two orders I’ve now received from you - a variety of soft fruit and fruit trees. It may seem odd for someone to order fruit to be delivered to Spain, but the quality of your plants is just so superior to what I can buy here that I’ll never buy fruit from the local garden centres again. The packaging is excellent and everything has arrived in excellent condition.G. Byron
Blackmoor are always a pleasure to deal with, with excellent customer service. They really know their plants, and everything I have bought from them over the last few years has been in the bloom of health. I have shopped with several online nurseries, and now wouldn't use anyone else other than Blackmoor for fruit trees.Aurore
We are absolutely delighted with the condition of the two apple trees delivered today. The roots were still moist and the packing was faultless. We will not hesitate to both come to Blackmoor again and to recommend you to our village gardening club.Revd Stan and Mrs Joan Marriott
Thank you for sending me a lovely peach tree. It was beautifully packed and I have taken it straight to the allotment where a spot by a warm wall was ready and waiting. Your planting notes and pruning guide are also very useful. You have dealt with my order faultlessly, thank you.Penny Steel
This is just to say I am delighted with the order of raspberry canes and Gooseberry bush just received. Communications before delivery were excellent, packaging on the plants was good. They look strong stock with good root systems and I only hope I have planted them correctly having followed your clear instructions. When you order on the internet you hope the company is good and reputable. I would have no hesitation in recommending you to fellow gardeners.Mrs Jacqui Howlett
I am writing to thank you for your splendid strawberry plants and fruit bushes delivered last Friday on the day requested. The superb plants were very well packaged and great care had obviously been taken at all stages of production; from lifting from the fields to the final delivery. They arrived in tip top condition, which when buying sight unseen often leads to disappointment in both size and condition of the plant material. I rate Blackmoor's product as A1 quality. Although I have been in horticulture all my life: the first 21 on a smallholding in Surrey growing all varieties of soft fruit. Then 11 years on Epsom Council as head propagator;spending the last 35 years to retirement as a self-employed garden contractor, I can honestly say your comprehensive growing guides are a very helpful aide to mémoire. Thank you once again. I will be recommending Blackmoor to everyone on the Epsom Common Allotment Association. Kind regardsColin McHardy
I use this Nursery time and time again and I have to say how impreseed I am with them. They never fail to delivery quality plants. The website is lovely to use, so much better than any other Nursery site that I have looked at. Their communication about your order progress is wonderful. I would not hesitate to recommend them, as I do to all of my gardening friends.Debbie
Today I received my raspberry canes, it took quiet some weeks, more then was expected, all the way to our Greek island Skiathos. They have made lots of road miles to find finally our place in an olive grove, and I am thrilled with them. They were very well packed, they arrived after almost a month in superb condition, and finally they could see sun after been so long in a dark plastic bag. Never ordered here before, but will tell others, and sure I will be back. Thank you so much for good packing and superb quality!Christina Kofinas
Very Helpful on the phone. Delivery arrived within 20 minutes of expected time and most importantly 5 excellent espalier apple trees. Will definitely purchase from them again. All round excellent service. By far the most consistent of all the nurseries selling fruit trees. Well done Blackmoor.Marie Wilson
I received my 10 Raspberry canes this morning and am absolutely delighted with them. They came well packed. The canes are strong and healthy with an amazing amount of root. I have already planted them and they look great, so we are confidently looking forward to seeing them flourish next year. On another note whoever designed this website deserves a pat on the back. One of the easiest to navigate I've come across.Barbara Wood
I have bought various fruit trees from Blackmoor this year and I'm very impressed by the quality of every single one. Delivery is fast, service is great and they are obviously one of the very best specialist nurseries out there. I wouldn't buy my fruit trees any where else from now on.Mark Watson
It was very good indeed. I got interested help on the phone and later I tried their chat line ( not something I like to do normally ) and found on both occasions I got an immediate, friendly and well-informed response. The product came quickly and in good condition with informative printed information.Mr E Spencer
I bought recently a cherry Stella and a dwarf pear tree. They came in a fantastic condition. Also both the plants had some blossom already. I may be lucky here and get some fruits this year itself. Thank you Blackmoor for providing me such a good quality trees. I have and will always strongly recommend Blackmoor nursery for plants.Eddie
Thanks for another batch of plants received in perfect condition wish other suppliers could follow your example and make professional gardeners lives a bit easier Thanks.Russell
Previous order was of excellent quality. Notably better than other nurseries so ordering again from you as you are not more expensive but are in fact cheaper than some. Impressed with your service, website and packaging too.Anette Fjord
Investment in fruit trees is for the long term, so it must always be worth buying good quality. I have just received a "Tomcot" apricot tree from Blackmoor Nursery, ordered from them on-line less than 48 hours ago (May 2011). The tree is in excellent shape, thanks to the 5 star packaging, & will no doubt settle in well. The roots are clearly happy in the large coir pot. I would unhesitatingly recommend this supplier. Many thanksRob Cummins
My cherry tree has arrived well and in time to celebrate my birthday on Monday! Thank you very much. It was well packed and looks wonderful. I'm also moved to hear about your project in Africa. Well done! I shall recommend you and will be back for more fruit trees and other. Merry X-mas and happy new year to you all.Celia
Thank you very much for your prompt and efficient service. The apple tree was a replacement for the one I bought from another company for a few pounds cheaper back in May. It was a miserable little stick with no leaves that broke off its graft after a month or so. Imagine my surprise when I received yours -- taller than me and already growing a basketful of apples! What can I say? Superior in every way.Jacqui
My Order has just arrived & I want to thank you for such a marvellous selection of fruit trees & canes if this lot fails to grow like the Triffids something has gone wrong ! Having bought goods from two other suppliers I can clearly appoint you folks the best on quality of goods so congratulations . Best regards to all involved.Jeremy Holding
Just to say I've received the plants and they are fine. I just want to say this is the first time I have purchased goods from Blackmoor and I am delighted with the service. You effectively did what it said on the tin!! The goods were delivered at the agreed time and the follow up emails with advice and guidance on how to look after the plants was much appreciated. I will certainly be using Blackmoor again and will recommend to others. Many thanksSally Angus
Just a quick note to let you know my plants arrived safely the day after dispatch, and I am very pleased with them. Much larger than I expected, they now look like they have been growing in their spots for years. I was particularly impressed with the Patio peaches, beautiful little trees with instant impact! Many thanks for your excellent service, I shall definitely recommend your nursery to others. Best wishes.Julie Head
We have eight blueberry bushes and they were bought from different suppliers. We ordered three from you and they arrived perfectly packed, in excellent condition and on the day you said that they would. In the pack were instructionsPhilip
on planting, care and pruning which we have never had before and which was always a worry as no one seemed to know much about it. Your prices were far better than your rivals and we wish that we had found you before. We can state without fear of successful contradiction that you are the best supplier by far. Thank you for all your help.
Don ChapmanThank you for the above order which arrived safely yesterday. The fruit trees and bushes were expertly packed and of the high quality I have come to take for granted from you over the years. With best wishes Yours,.
My fig plant arrived today, fantastic specimen & very well packed. I've never received plants in such good condition before. Thank you. I will certainly recommend you to friends & family. Best wishes.Chris Luckman
I have ordered quite a lot from online gardening sites over the years and I have to say your plants look the best and healthiest I have ever received. Thanks so much for the fruit trees. As others have said, they are bigger than I'd anticipated, were of excellent quality, and very well packaged. What a great service you provide! Thank you so much for getting the plant there on my mother's birthday today - she was thrilled with it - and it looks an excellent quality plant. thanks again - will certainly use you again.Katy O'Donnell
Plants arrived this morning. Excellent service and the plants are of superb quality. Many thanks for the extra gift of 'Fruit Growers Handbook'. It's been a pleasure dealing with your company. Thank You. Thank you very much for your service which has exceeded my expectations by a long way. I will have no hesitation in recommending you should the opportunity arise.Ray Charman
Thanks again. I ordered lots of plants off you and there all doing really well, you even sent some extra raspberry canes in the order about 3 or 5, the Japanese wine berry looks fantastic. You were recommended to me and I can see why the plants are great. I go on a forum called the grape vine on growfruitandveg.co.uk where people swap advice recommend suppliers and things. I have recommended you to people on the forum and I know some have placed orders. Keep up the great plants I am already looking at getting a Sunberry and maybe I will pick some others too for October NovemberChris
Just to tell you that my apple trees have arrived safely and have been carefully heeled in. They are bigger than I'd anticipated, which is very pleasing, and look most handsome. Thank you. Thanks also for the article from The Garden - this is why I ordered them. I'm now looking forward to getting them established and enjoying the fruit!Alison
Just a quick note to say thank you for processing my order promptly and the tree is fantastic. No damage at all. The Order was left where I requested. This was my second order with you and I am delighted in the speed of delivery and the quality of the plants. I will be ordering more from you in the future.Have received my order of leg trees and asparagus plants, all in excellent condition thank you. I would also like to take this opportunity to commend you for an excellent web site and the first class service you have supplied. Many thanks.Peter Bond
I just want to thank everyone at Blackmoor Nurseries who dealt with my order of raspberry canes. I was pleased to see the plants all had good healthy roots and came with very helpful instructions. The dispatch department also made a first class job of securely packing them, so they arrived in perfect condition. Please pass on my thanks to all those involved as I was very impressed with the service I received.M. C Green
Just thought I'd say thanks for the well packaged delivery yesterday of this order. The plants were all of top quality, as was the previous order from a few weeks ago. I have used several nurseries over the last 20 years and have sometimes received some very weedy looking specimens, so high quality stock is always pleasant to receive. I'll be back.Phil Hurst
Jon. Thank you for your emails, and also your speeding up of my order, which arrived today. I am so impressed with your service the speed, the packaging and your general customer relations I would highly recommend you to anyone requiring plants and trees. The plants were so fresh, the rainwater from Hampshire was still warm and there was the hand prints of the lifter still on the roots of the raspberry plants which will placed in the ground tomorrow. Thanks again for your kind help.John Rayner.
I ordered Glen Ample raspberry canes from you the other day. I'm pleased to say that they arrived in an exceptionally short time, were of excellent quality, and at a competitive price. They have been planted and I'm sure will be as productive in my new garden as this variety was in the garden I left behind in Wiltshire. Thanks again for an excellent service.D. Llewellyn
Thank you the order has been received safely and in excellent condition. A very speedy turnaround considering the order was only made on Tuesday afternoon. I had tried to order some Red Filberts elsewhere and had been sent “Cosford” instead, so I was delighted to open the box and see the beautiful purple foliage of the Red Filbert the moment I opened the box! The trees you sent are far superior to the other suppliers as they appear to be strong, healthy, pest free trees - yet at a cheaper price! There is not much to see on bare root vines but they are still damp and look healthy, which is all you can expect from bare root vines! I look forward to watching them develop into beautiful grape vines. Again, thank you – these were a birthday present and the nightmare experience caused by the other supplier has been turned, by you, into the incredible joy of receiving a wonderful gift from a loved one. I will remember you first for all the future purchases.K Lloyd